Outbound Customer Service Representative Community, Social Services & Nonprofit - Camp Hill, PA at Geebo

Outbound Customer Service Representative

Camp Hill, PA Camp Hill, PA Full-time Full-time From $16.
50 an hour From $16.
50 an hour 1 hour ago 1 hour ago 1 hour ago New Outbound Customer Service Representative Class! We are looking for motivated candidates who demonstrate leadership at every level to staff a call center for a major Pennsylvania employer! The start date for this position is June 26th, 2023.
Perks Include:
Paid training 6 paid holidays, 5 days PTO, and 3 sick days after 720 hours on the job Health benefits after 720 hours Free Udemy professional development membership Starting at $16.
50 per hour with room to grow Quarterly raises so long as Key Performance Indicators (KPIs) are met Day shift hours, 8:
30 AM to 5 PM More flexible scheduling a possibility after performance and attendance review.
Responsibilities:
Research, resolve, and respond to email, web and telephone billing inquiries from patients, and insurance carriers.
Review, verify, and enter the patient's demographic and insurance while answering multi-line telephone system Maintain HIPAA compliance at all times Reach out to members regarding upcoming campaigns and other pertinent information.
Ensure effective communication to patients regarding scheduling and call details to patients (directions, parking information, and required preparation for appointment).
Verify dental insurance benefits with the insurance company or other agency for all scheduled inpatient, same day surgery, and high-end radiology accounts.
Provide financial education to patients on insurance matters.
Qualifications High school graduate or equivalent.
2 years customer service experience or call center experience required or 1 year health insurance call center and claims adjustments experience required.
IND1 Job Type:
Full-time Pay:
From $16.
50 per hour
Benefits:
401(k) Flexible schedule Health insurance On-the-job training Paid time off Experience level:
1 year 2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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