Customer Service Representative
Camp Hill, PA Camp Hill, PA Contract Contract $15 - $16 an hour $15 - $16 an hour 17 hours ago 17 hours ago 17 hours ago Customer Service Job Details:
Receive and handle inbound calls.
Will take Member and Provider Service calls.
Requires proficient computer skills.
Will be trained on the Avaya telephone system.
Bilingual Spanish speaking candidates are welcome and encouraged to apply This is high energy role and requires individuals who can adapt to changes quickly Will work in a fast passed environment Must have empathy and the ability to control conversation/call High school/GED required Customer service experience Call center experience (this is a high call volume position) (Preferred - Health Insurance Call Center Experience) Soft skills are very important to this role and require a level of professionalism and caring.
Attendance is a critical.
You should plan to not miss any time during the first three months of the assignment due to the pace of the training class.
Missing three days of training is cause for immediate termination.
Must be able to work any shift between 8:
00AM - 8:
00PM Must be open to working the 11:
30AM - 8:
00PM shift Professional behavior, on camera training and adherence to the current Work From Home policy is required.
Work from home is not a substitute for child care or elder care.
You must be on camera and an active participant in the class.
Smoking of any type (including e-cigarettes, vape, etc.
) is not permitted during the class.
Job Type:
Contract Pay:
$15.
00 - $16.
00 per hour
Benefits:
Dental insurance Health insurance Vision insurance Experience level:
4 years Shift:
Day shift Morning shift Weekly day range:
Monday to Friday Weekend availability Work setting:
Remote Ability to commute/relocate:
Camp Hill, PA 17011:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Do you have experience with high call volume ? Are you a US Citizen OR Green Card Holder ? How many years of customer services experience do you have ? Do you have Health Insurance Call Center Experience?
Experience:
Insurance sales:
2 years (Preferred) Work Location:
Remote.
Estimated Salary: $20 to $28 per hour based on qualifications.
Receive and handle inbound calls.
Will take Member and Provider Service calls.
Requires proficient computer skills.
Will be trained on the Avaya telephone system.
Bilingual Spanish speaking candidates are welcome and encouraged to apply This is high energy role and requires individuals who can adapt to changes quickly Will work in a fast passed environment Must have empathy and the ability to control conversation/call High school/GED required Customer service experience Call center experience (this is a high call volume position) (Preferred - Health Insurance Call Center Experience) Soft skills are very important to this role and require a level of professionalism and caring.
Attendance is a critical.
You should plan to not miss any time during the first three months of the assignment due to the pace of the training class.
Missing three days of training is cause for immediate termination.
Must be able to work any shift between 8:
00AM - 8:
00PM Must be open to working the 11:
30AM - 8:
00PM shift Professional behavior, on camera training and adherence to the current Work From Home policy is required.
Work from home is not a substitute for child care or elder care.
You must be on camera and an active participant in the class.
Smoking of any type (including e-cigarettes, vape, etc.
) is not permitted during the class.
Job Type:
Contract Pay:
$15.
00 - $16.
00 per hour
Benefits:
Dental insurance Health insurance Vision insurance Experience level:
4 years Shift:
Day shift Morning shift Weekly day range:
Monday to Friday Weekend availability Work setting:
Remote Ability to commute/relocate:
Camp Hill, PA 17011:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Do you have experience with high call volume ? Are you a US Citizen OR Green Card Holder ? How many years of customer services experience do you have ? Do you have Health Insurance Call Center Experience?
Experience:
Insurance sales:
2 years (Preferred) Work Location:
Remote.
Estimated Salary: $20 to $28 per hour based on qualifications.
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