Customer Solutions Rep

Company Name:
CyberSearch, LTD
Customer Solutions Rep
12 months
Camp Hill, PA
$10./hr w-2 all inclusive

Shift:-1st Shift
Skills:-Production alpha and numeric data entry 10,000 keystrokes an hour with a minimum of 98% accuracy. Overtime may be required.
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems. Non-technical teams provide support to internal and external customers and resellers via incoming customer contacts to the hp Customer Solutions Center through telephony or e-support methods.
Primary: Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work.

High school education or equivalent.
To adequately perform the duties of the job individuals must possess a minimum of 6 months to 1 year general experience, or equivalent college level education.
Skills:-Production alpha and numeric data entry 10,000 keystrokes an hour with a minimum of 98% accuracy

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