IT Help Desk Technician

Opportunity to join a leading regional technology company to provide remote IT support to our clients from our Camp Hill office.
We have a highly skilled team that delivers excellent customer satisfaction to a growing client base.
Proactive and reactive IT support to clients
Windows Servers, Exchange, Office 365
VmWare, Hyper V
Troubleshoot and support a wide variety of hardware, software and client-specific applications in both small and enterprise environments
Escalate issues that cannot be completed within agreed service levels
Communicate with clients, keeping them informed of progress, notifying them of impending changes or agreed outages
Ideal candidate has:
Knowledge of IT applications, processes, software and equipment
Associates or Bachelors degree in technology field preferred
1 to 3 years' professional IT experience preferred
Professional IT certifications a plus
Ability to work autonomously and communicate effectively
Must have the ability to interact professionally with clients
Who is Morefield Communications?
We're a growing technology company
We offer a broad portfolio of technology services and solutions - computer networking, IT support, VoIP, network security, video technology, more
We're a regional company - with over 6,000 customers and 100 employees, founded in 1945
We serve a broad mix of clients - enterprise, schools, healthcare, small business, government
We know what we're doing - top notch design, engineering, certified specialists, major technical talent

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